Mumbai, October 13, 2023: Audi, the German luxury car manufacturer, today announced a comprehensive, 10-year Roadside Assistance program for customers. This will be applicable to cars sold starting October 01, 2023. The initiative is in line with Audi India’s Human-Centricity strategy that focuses on the customer-first approach.
Mr. Balbir Singh Dhillon, Head of Audi India said, “We are thrilled to introduce the Roadside Assistance Program for 10 years as a testament to Audi India’s steadfast assurance to our valued customers. At Audi India, we firmly believe that our relationship with our customers goes beyond offering products and services – it is about creating an experience that is seamless, hassle-free, and comforting throughout the ownership period. With a complimentary RSA for a 10-year period, we are setting new industry standards, further enhancing our high-quality services and timely assistance. We continuously strive towards enhancing customer experience. Roadside Assistance is one such very important tool to reiterate our motto of ‘Customer First’.
Road Side Assistance covers:
24 x 7 x 365 coverage
100% coverage in India
On-site repairs, delivery of fuel and spare keys
Travel or accommodation facilities
Custody, transportation, storage and safekeeping of vehicle
Provision of specially-designed towing platforms